Frequently Asked Questions

How can I place an order?

Simply browse our collection, select your preferred product and options, and proceed through checkout.

Do you offer Cash on Delivery?

Cash on Delivery may be available for eligible orders within Pakistan.

How long does delivery take?

Delivery time depends on your location and courier service. You will receive tracking information when available.

Can I change my order?

Contact us as soon as possible after placing your order. We will do our best to assist before the order is dispatched.

What if my item arrives damaged?

Contact us immediately with your order details and clear photographs of the item and packaging.

How can I contact Lace & Luxe?

You can contact us through our Contact Us page or email our support team.