Returns & Exchanges

We want you to love your Lace & Luxe purchase.

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible after delivery with your order details and photographs of the item.

Items must be unused and returned in their original condition and packaging where applicable.

Return and exchange eligibility may depend on the condition of the item and the reason for the request.

Please contact our support team before sending anything back so we can guide you through the process.